Questions from users and advertisers.

What is PlayCred?

PlayCred is a sports booking platform that allows users to earn PlayCred credits by watching rewarded ads and use those credits to book sports sessions.

How does PlayCred work?

Watch ads, earn PlayCred credits, and use those credits to book available games or sports sessions through the PlayCred app.

Is PlayCred free to use?

Yes. Users can earn credits by watching rewarded ads and use those credits to book available sessions, subject to availability and platform rules.

What can PlayCred do for me?

PlayCred helps you turn completed rewarded ads into credits that can be used for eligible sports sessions at participating venues.

How do I earn PlayCred credits?

You can earn credits by watching completed rewarded video ads inside the PlayCred app. Once the ad is completed, credits are added to your account.

How many credits do I need to book a game?

The number of credits required may depend on session type, location, and availability. The required credits will be shown before you confirm your booking.

Can I buy PlayCred credits?

Currently, PlayCred is focused on allowing users to earn credits through ads. If credit purchase options become available, they will be shown clearly in the app.

Do PlayCred credits expire?

Yes. PlayCred credits may have an expiry period. Expiry details will be shown in the app, and users are encouraged to use credits before they expire.

Can I cancel my booking?

Cancellation rules depend on the policy shown at booking. If your booking is eligible for a credit refund, the refundable amount will be displayed before cancellation.

What happens if I misschedule a slot?

If you book the wrong slot, the available cancellation or change options depend on the booking policy shown in the app for that session.

Can I transfer my credits to another user?

No. PlayCred credits are linked to your account and cannot be transferred, sold, exchanged, or redeemed for cash.

Are there any eligibility?

PlayCred is intended for users who meet the minimum age requirement and agree to the platform's Terms and Conditions.

What sports can I book on PlayCred?

PlayCred may offer access to football, basketball, and other sports sessions depending on availability, location, and partner venues.

Where is PlayCred available?

PlayCred is launching in selected locations first. Available sessions, venues, and cities will be shown inside the app.

Who can use PlayCred?

PlayCred is intended for users who meet the minimum age requirement and agree to the platform's Terms and Conditions.

What is PlayCred for advertisers?

PlayCred gives brands the opportunity to reach an active sports-focused audience through rewarded video ads, banners, pop-ups, and other in-app placements.

Why should advertisers use PlayCred?

PlayCred connects advertisers with users who are actively engaging with the platform to earn credits and book sports sessions.

What ad formats are available?

Formats may include rewarded video ads, home screen banners, pop-up or interstitial ads, confirmation page banners, and sponsored placements depending on the selected package.

What is rewarded advertising?

Rewarded advertising lets users watch an ad voluntarily in exchange for PlayCred credits, creating a focused and high-attention ad experience.

Can advertisers choose where the ads are shown?

Yes. Ad placement depends on the selected advertising package and available inventory, including rewarded video, banner, pop-up, and confirmation screen positions.

How does campaign pricing work?

Pricing may depend on package, ad format, duration, impressions, completed views, clicks, or other platform-based pricing shown at purchase.

Are reports live?

Advertisers may be able to track campaign metrics such as impressions, clicks, completed views, status, and other available performance data in the dashboard.

Can I test campaigns before?

Yes. Subject to available packages, advertisers may be able to run a short campaign or pilot before committing to a longer advertising plan.

What metrics can advertisers see?

Advertisers may see impressions, clicks, click-through rate, completed views, campaign status, and other performance data available in the advertiser dashboard.

Can I pause or edit my campaign?

Yes. Depending on campaign settings, advertisers may be able to edit, pause, update dates, or adjust campaign details from the dashboard.

Does PlayCred approve ads before they go live?

Yes. Ads may be reviewed before going live to ensure they meet platform standards, technical requirements, and advertising guidelines.

What happens if my ad is rejected?

If an ad is rejected, the reason may be shown in the advertiser dashboard. Advertisers can update the creative and resubmit it for review.

What types of business can advertise on PlayCred?

Sports brands, fitness businesses, food and beverage companies, lifestyle brands, local services, events, and other relevant advertisers may be suitable.

Can I talk to my whitelist or booking pages?

Clickable ads may direct users to an approved destination such as your website, landing page, app, booking page, or campaign-specific page.

Is PlayCred suitable for small businesses?

Yes. PlayCred can be suitable for both local businesses and larger brands that want to reach a targeted sports audience through digital advertising.

Can I run short-term campaigns?

Yes. Subject to package availability, advertisers may be able to run short-term campaigns, test campaigns, or pilots.

Does PlayCred guarantee results?

PlayCred may provide delivery estimates or reporting, but actual results vary depending on campaign, creative quality, audience engagement, targeting, and inventory.

How can advertisers get started?

Advertisers can register on the advertiser platform, select an available package, upload creatives, and submit ads for review before launch.

What creative materials do I need?

Advertisers may need to provide videos, banners, images, campaign links, brand information, and required text depending on the selected ad format.

Who can I contact for advertising support?

For advertising inquiries, campaign setup, or support, contact PlayCred through the official contact form or support email shown on the website.